My descent into madness continues….
Customer: I would like a refill of coffee please
hands me his travel mug.
me: sure! what would you like it in.
I stare at him. Was I wearing a sign on my forehead that said “I am stupid?” or was I speaking gibberish that every time I asked a legitimate question people were being absolutely obtuse!
me: what would you like in the coffee?
He stared at me. Stared into the coffee mug, back at me. “I said coffee!”
I rolled back my shoulders, the effort not to throat punch was hard. “What. would. you. like. in. your. coffee.” I decided to speak slower. Obviously I must be speaking too intelligently for him to understand!
“Look I dont understand what it is so hard for you to get! I want coffee!” the guy snapped.
“Oh for the love!” I sighed. “Do you want cream or sugar? What do you want?”
He actually looked sheepish. “Oh. I see what you mean. Black!”
“Yeah how hard was it to order that!” I snapped.
He blushed. “Oh yeah I guess I could have said that!”
I also love when customers order something that is not on our menu but its everywhere else. Hello Starbucks!
“I would like a vanilla latte and London Fog.” she ordered. “You do know what that is right?”
Why the attitude?
Why order something you know we dont make? But we make anyway to make you happy?
Gimme a break!
I asked for a moment, while I punch in the order and she drives off!
What the fuck?
She gets to First and she starts to bitch out the cash person, because she sure as hell didnt order a hot chocolate and earl grey tea and a Latte!
“You tell her that is what she ordered, and if she doesnt like it she can come talk to me!” I snapped.
She pulls up to the Second window, and she starts to argue with the presenter when the presenter hands her the drink.
“Miss,” I stepped in. “Thats your latte, thats your London Fog.”
“but I asked for a medium latte” she snapped.
“I asked for a moment while I punched in your order. You drove off before I could clarify your order.” I went on firmly.
“Oh.” She took the latte. “I see.”