Maybe it’s just me, but how does being nice get confused with being stupid?
I get a little annoyed when someone thinks it’s ok to be rude to a service person. Being nice and polite doesn’t deserve anybody’s condescension or an obnoxious rude snappish tone of voice. Being polite doesn’t imply we are stupid enough to be treated like so.
I had been taking orders as I usually do. I was being polite, so sickeningly sweet it was really nauseating.
A car pulled up, I greeted the customer. He ordered two sausage egg wraps. Then two more with bacon added.
Ugh grill orders. Just order as is. Or plain!
ringing in 4 wraps then try to grill two of them would take too long and be a pain. Common sense was to grill the 2 I already had then add 2 more. Which I did.
Well the customer reacted like I had shot him, it was lunacy how he was angry over nothing, considering I had punched in everything that he wanted. Yelling and screaming at me, he demanded that I get his order right. That he wanted those two sausage egg wraps blah blah.
I saw red. I completely lost my shit!
“I know what I am doing ok! I punched in your order! You don’t tell me how to do my job! I have your wraps! It’s right there on your screen!” I hissed.
There was silence. “Oh I see it.” He managed.
“Good, is there anything else for you?!”
“Just a coffee”
I was lucky no one was paying attention to me, I told the cashier to tell the customer to take a chill pill!