I love seeing my regular customers they make smile. However it always has to be the one pretentious snotty customer who has that attitude to ruin a morning or make it difficult for everyone because they can’t be civil.
When customers think they work here:
“I want a French Vanilla Sugar free Ice coffee. Extra vanilla!”
I correct her by informing her we have sugar free vanilla not French vanilla.
“I should know I have it every day! You make sure it’s extra FRENCH vanilla!” She snaps.
Again I inform her it’s vanilla.
“I said French vanilla!”
Whatever! I don’t want to play this game anymore. I just punch in her order.
“I will have the breakfast sandwich please” a customer asks.
I ask what kind.
“The sandwich!” He snaps.
Oh come on!
“Sausage egg and hash browns one!” He snapped.
I face palm myself.
“Sir, that is a wrap not a sandwich” I politely inform him.
“If you look at the menu” he began.
“I don’t have to look at the menu, I work here sir. It’s a wrap. Would you still like the wrap or would like a sandwich instead?” I growled.
“It’s a sandwich!” He insisted.
“Ohkay just the wrap! And is that everything?”
He started to speak.
“Is that every thing?” I reiterated.
“Yes it is” he said “thank you”
“You are welcome!”
Thanks for playing the game you are the weakest link!