I had been covering for a break, working in First booth 😒😒 when the customer pulled up.
I smiled, greeted him cheerfully and asked if his order was correct.
He ignored me, continued checking his change.
I repeated myself. Louder. The customer finally looked up at me. I smiled. I asked if the order was correct, he looked away.
Every time I spoke, he would avoid making eye contact, would stare at his dashboard.
I once more asked him if it was his order. “Im not listening to you because I cant read your lips!” He snapped. Still wouldn’t look at me!
Bitch say what?!
Years ago, I was chastised by a deaf person that I must always face them and maintain eye contact so they could read lips.
I found their chastising a learning experience and use it everyday!
I rely on lip reading when I take orders on windows I can’t hear anything over the noise around me.
I find it annoying when people refuse to face me or they are on their cellphones when I ask them questions.
I was literally stunned by his anger. I had made every attempt to get his attention, and he made every attempt to avoid answering.
His English perfect, no wall there. I spoke loudly clearly so even over his diesel he could hear me, so there could be no reason for him to be mad.
I glared at him “you couldn’t see my lips because you were busy staring at your dashboard!” I snapped. “Eyes up here not there” I gestured.
He stared at me.
“Have a nice day!” I smiled.
The next customer I had to double check their hamburgers. He was on his phone. 😡
“Hello” I greeted him with a smile.
He was still talking away. Barely glanced at me. I tried again to get his attention. He looked at me, still talking on his phone.
“Hi” I chirped “is your order”
He stared blankly at me, distracted by his caller.
Now I was pissed off. “Excuse I’m talking to you, do you mind” I gestured to his phone.
He takes the phone away from his ear. “Is your burger only cheese”
“Ok thank you”
“Wait” he interjected “there is going to be meat on my burger right?! Meat cheese bun?”
Oh my god there are freaking geniuses out there!!