Yesterday was Friday the 13th?!
You got to be kidding me!
No wonder my day was so out of whack!
It ended up so horrible!
I kept questioning if the day was Friday or Monday because that’s how bad it was!
It never clued in that the date was the 13th! I’m superstitious. So in a way that kind of worked out for me 🤦♀️
I should have realized when odd things started happening.
I came to work with the wrong pair of shoes! I kept staring at my feet wondering what was wrong with my shoes! Both my work shoes and outside shoes are the same. Only my outside shoes has green laces!
It took me awhile almost an hour into my shift to realize that the pair I was wearing had green laces! Oh my word! What an airhead! my boss would have had a fit had he noticed! He didn’t.
I forgot my name tag. Nothing too bad there.
I was in a good mood! First thing in the morning! Now that was odd!
However my mood started to sour when I was beginning to be compared to my other coworkers.
Lane 1 takes forever to greet and take orders. I will have taken 4 orders before they even started 1.
This has caused a lot of customer complaints and has disrupted customer service times which has infuriated the GM.
I am very no – nonsense when I take orders. I hear the sensor I greet the customer and I expect the customer to be ready when they get to the speaker. If they are not ready they have 10 seconds to decide then I will prompt them every 10 seconds until they are. I will not put up with shenanigans I will not even let children order.
Yesterday all day I heard was “drive thru stop talking and take orders”
However I hadn’t an order and was explaining something to Dev.
“What are you doing here? Talking to me? I’m not listening to you?” He asked.
I frowned and smiled “I’m not talking to you I’m talking to Dev”
“You have an order”
It wasn’t true. I didn’t have an order. In fact I was waiting for one. Because again I was faster. I tried to speak again but he interrupted me again
“Get back in your corner. And take your order.”
“Why are you being like that” I grinned and marched off into my corner “my customers aren’t waiting on me”
Out of the corner of my eye I saw a look exchange between Dev and the GM. The sensor went off and I greeted the customer.
Out of nowhere the GM was suddenly in my face “you ever mouth off to me like that again we are going to have a talk downstairs!” he hissed.
Stunned by his attack, I stared at him, and finished the order. What the hell was he talking about?! I stated a fact. I wasn’t mouthing off.
My mood was done for.
I was done being nice. I was curt but polite to my customers. I wouldn’t let them dilly dally. Again my orders were 4 ahead.
Every time the GM asked why he was waiting on a drink I would reply.
“Because I am taking orders” ever so sweetly “it’s going to take 8 hours now” I would laugh to take the bite off my words.
“Why are you leaning on the counter? That’s where we make coffee!”
“I’m taking orders” I gestured to my headset and then to the monitor.
An eyelash got in my eye. I took off my glasses to wipe it out. Bad idea. I poke my eye. “Oh my god! My eye!” I whined. the pain was a blessed one. It distracted me from my anger that I relaxed.
The little buzz was momentary. The sensor went off. Great! I couldn’t see the POS without my glasses!
“Where is my drink?”
“I don’t know I can’t see. I’m taking an order” I tried to squint at the screen.
Some time later he went off the floor but I was again irritated being reminded of our times due to talking. The cash person was slow.
“Becky why are you so upset ?” Dev asked.
“Oh you know because I got in trouble because everyone else is slower than me! I’m having a stand up nap waiting for the cash person to do their job!” I snapped. “She got slower when the GM left the floor” I got onto the headset “hurry up and pick up the pace! I’m having a nap!”
The girls started laughing. “No one is slower than you!”
I began to grin “at this rate? I will be running circles around y’all”
They laughed harder.
I was happy to go home and snuggle with my cats!