Today began well. It was a beautiful sunny day.
I was only window person until 8.
Thats when it went straight to hell!
My sister was cranky because I wouldn’t help her out on coffee.
I couldn’t leave the counter because I had continuous orders.
“Learn to be a team player! You have to start taking orders faster!”
Really. I can multi-task and my orders are 8-1. Thank you so much.
I thought I would be happier on orders. No such luck.
It was just as painful.
Drive thru was a disaster! the McCafe person was a scatterbrain, unable to focus on one task let alone being able to do multiple things at once. I was getting very cranky.
One lady took 5 minutes to order a crispy chicken, she was arguing with me that her order was not on the screen. I turned off my headset to stop listening to her for a moment. “Oh my god, I cant deal! I am going to throw something”
Suddenly Steve was in my face startling me. “Not one word!” he snapped.
I blinked. “Excuse me are you on the headset listening? If you are then you would know my pain! But you are not! So dont come up into my face yelling at me!”
He stared at me. Turned around and walked back to the presenters’ table.
I turned my headset and finished the order. I was quite polite after that. But people need moments to deal with stress.
Well my moment was done when the presenter got upset with the McCafe person for not properly labeling her drinks.
“Rebecca!” Steve stormed over to me “Where are your markers! Why is she not using them!”
Again I groaned. Seriously why am I getting in shit for other people’s incompetence?!
“How would I know! I always put the markers right here!” I showed him. “Ask the mcCafe person.”
he walked away grumbling.
I had enough. “That is it!” I bellowed. I called for the McCafe person to come back from whatever she was doing. “You see these” I held up the markers. “If you do not put them back where they are supposed to go. I will get angry. If I get in trouble again because you cant do your job properly I will severely lose my shit! You need to focus! I am getting sick and tired of getting in trouble because of other people!”
“Why are you so mean?” she whined.
“I am not mean! I am telling you to stop pissing me off!”
The afternoon went better for about half hour before I found the McCafe person talking to the new presenter instead of making all the frappes and smoothies. I stopped making my coffee order. “What are you doing?” I was exasperated. “Get over here and start making these drinks.”
She stared at me. “Huh”
Oh my god!
I was so happy to be off. I got into the car. My niece looked at me.
“Aunty did you have a talk with the boss too?”
confused I stared at her. “Why would I have a talk with my boss?”
“Mom got fired today.”
I burst out laughing. I thought she was kidding.
“She is joking with you.”
“No she was crying”
I was stunned. Really? My sister? The one who everyone claimed they couldnt live without at work got fired.
My sister got in the car. “You wouldn’t believe what happened!” she snapped. “They fired me today.”
I burst out laughing again. “Stop kidding.”
“I am not!”
“Yes, you are.”
But I can always tell when my sister is lying. She smiles. She wasn’t.
“They knew since Thursday I was going to be fired. But had the audacity to schedule me and ask if I wanted to stay later till 4.” she explained the situation.
My sister is a hard worker. She worked weekends, worked overtime for them. She was the customers’ favorite. She is friendly to the customers. Yet apparently there were 3 complaints about her. Which is bullshit!
Apparently, she was inappropriate to someone. She swore in front of someone. Hah. My sister is so serious she doesn’t even sing at work. Nice try though.
“If anyone dares to ask about me” she snarls, “just tell them I am doing wonderfully.”
The other day a regular customer came in and told me that she got fired from her job because she and the new office manager didn’t get along.
It really made me think. How much I get away with. I wouldn’t be able to get away with any of it if I was to go to another job.