Did I wake up in the Twilight Zone?
Everything was perfect until I arrived at work and I stood in line to get a drink.
That must’ve been when the Universe decided to mess with me.
A customer had ordered extra pickles on his chicken muffin. Derp noticed that there was no charge for the pickles. he insisted Vicki cancel the transaction and charge. The customer had Tap. Too late.
Derp took the order to the customer “the reason the meal was so cheap is because you weren’t charged for the pickles” he told the customer.
My jaw dropped. Vicki and I looked at each other in disbelief. “This will be one time thing” Derp continued.
I shook my head. Wow! Just wow!
Vicki handed me my cup and I walked off to the back of the kitchen.
I was a walking disaster once I begun my shift. I was in a wonderful mood but do you think I could speak proper English? No I was speaking gibberish! I needed a translator because the words coming out of my mouth made no sense!
My mood soured when the next few customers were not the sharpest knife in the drawer. He was ordering his meal, when he glared at me “I said two burgers!”
I lifted my gaze to his “yes, and then?!”
“That’s two!” He snapped “why did it say one?”
“Because I was punching in the other one?!”
He stared at me for a moment. “Oh”
I finished his order. I walked off to be the McCafé person. Huang was taking the customer order. “Large tea. One bag in and one bag out” he ordered. “Why did you charge me for extra large?! I said large!”
“It’s cheaper as the extra large comes with two tea bags” Huang explained. The customer stared at her blankly. “You said one tea bag in and one tea bag out. That’s two bags!”
“I know that. So why are you charging me for an extra large?”
“Because a large comes with one”
The customer began to argue, when his wife snapped “you are not at Tim Horton’s!”
The customer blinked “oh no, right. I’m sorry I forgot I was ordering like I was at Timmies!”
A few minutes my customer came back to demand table service, so Huang was handing him a tracker and explained how he could let us know when he was ordering. “I am letting you know” he snapped.
I turned from the coffee station “when we ask if that’s everything? you can let us know. We have to punch in the tracker number” I snapped.
“So I’m letting you know now!”
Huang turned to let Derp know about the tracker when the customer said “never mind”
Huang was annoyed “do you want it or not?”
“Do we have a problem here?”
“Yes we do. open your mouth and say what you want or you don’t get it!” I snapped. He stared at me in disbelief.
I swear not even 10 minutes later Huang’s customer comes back and asks where his meal was! Everyone stared at him.
“We brought it out to you”
“Yes but where is it?”
“At your table”
“But how do I know if it’s mine?” He asked “the tracker wasn’t there”
We all stare at each other then him. What the hell was he even talking about? “The food is with your wife!”
“Oh but that’s his tray!” He goes and points to my customer, who had come back up to the counter.
“What?” We exclaimed.
“I put his tray down on the table and took the tracker!” The runner exclaimed.
“Did you check the receipt?” Huang asked. The customer pulled out his receipt. “How would I know if it’s mine?”
“Because there should be a receipt as well on the tray!”
Oh my god! his wife was seated and eating her food! Waiting for him! My customer and him were eating together!
Rocket science!
Steve asked me to grab some stuff from the cooler. I’m not supposed to because of my damn leg, but I did anyway.
It had been 5 years since I have set foot anywhere near the walk-in coolers! Do you think I had a clue on what I was doing? No!
I had to go downstairs and grab some stuff from the walk-in cooler. I was so blind! I was looking everywhere for it, it was right in front of me!
Coming back upstairs? I thought I would pass out.
It took some time to recover. I was asked by Derp to run an order curbside. Walking out to the parking lot, I ask the customer if she was waiting for an order. The woman gave me the side eye. “No”
I frowned and turned around to March up to the drive thru park stalls. I asked the customer waiting if he had the order. He said yes. I apologized for the wait.
Once inside i scowled at Derp. “It wasn’t curbside it was a park order”
After my break I had to go into drive thru. Oh my word! It was a disaster! Machines weren’t working, my brain was working, then to my horror? Rumble bum!
In the heat? Silent but deadly! Good lord I could have peeled the tile off the walls! Disgusting!
I asked a customer: “what kind of drink do you want with your quarter pounder happy meal?” Really?! Mortified!
Customer: can I get a triple triple iced coffee with espresso.
I was punching in the iced coffee “I said triple triple!”
I Ignore her. ma’am, this is not Timmies!
“Hello?!”
“Yes an iced coffee with espresso”
“But I want triple triple!”
“We don’t do triple triple”
“Ok so I want extra cream and sweetener”
I sighed. “Ma’am, please order extra syrup. Sweetener means Splenda”
The customer was silent “I said triple triple!”
“Ma’am we don’t do that in iced coffee now is there anything else?” I snapped.
I gave her 6 shots of cream and syrup! 🤣🤣🤢🤮