I found myself doing nothing for 3 hours of my shift. Drive thru still hadn’t opened up a lane, it was 2pm.
Then 2:30 came and I had to take orders face to face. The longest 2 hours of my life!
I finally took orders by speaker, no menu. All was going well until a multi order was asked for. I pressed the wrong button and all hell broke loose!
Derp stormed into First asking about the order. I was in the middle of the second multi order and I couldn’t hear what was being ordered. I asked him to wait. So I asked the lady again to repeat herself.
“I need to know,” he whined.
“Just 1 moment please” I said to the customer, I turned to him. “I am trying to finish the order. So I can tell you. Stop interrupting me”
I turned back to the customer and again he started to jabber at me. “Rebecca I really need to know,”
Again I couldn’t hear the customer because of the workers outside, Derp’s interference. “Stop it!”
I turned back to the customer to find she had driven away. My jaw dropped in disbelief. Anger surged me. “Oh my god, she drove away! I didn’t finish her order.” I whirled on Derp. “You need to stop interrupting me when I’m taking orders! I told you I would tell you!”
He stood there staring at me, and then he walked out.
The real wunderkind however? “Um what happened to your menu?” He asked. His observation was keen. Not! There were 10 electricians outside the speaker, by his truck! Working on the menu. Wow!
“Sir, it’s being fixed. New menus being installed,” I answered drily. “What would you like?”
“How am I supposed to order if I can’t read the menu?”
For fucksakes, order the same thing you order every other time?!